Refund & Cancellation Policy

Change-of-mind cancellations

Submit a cancellation request within two hours of successful payment. This is CashRise’s commercial cancellation window, not a statutory deadline. Eligibility requires that you have watched less than 10% of the purchased course content and have not generated or downloaded a completion certificate. Requests are reviewed against the purchase and available learning records.

After this window, a change of mind or unmet income expectations ordinarily does not qualify for a refund. Buying a course does not guarantee employment or earnings.

Payment errors and problems with delivery

The two-hour change-of-mind window does not apply to duplicate charges, payments without course access, or content materially different from the purchase description. Report these issues with your transaction reference so we can investigate and arrange appropriate access, correction or refund. Nothing in this policy excludes rights or remedies available under applicable law.

How to request help or a refund

Email cashrise01@gmail.com from your registered email address. Include your name, package, payment date, transaction reference and reason. Attach a receipt if available; do not send card numbers, CVVs, passwords or OTPs. Keep a copy of your request.

For access issues or follow-up, contact cashrise01@gmail.com. You may also contact your bank or payment provider about disputed or unauthorized charges.

Refund method, amount and timing

Approved refunds are returned to the original payment method, not paid in cash or to an unrelated account. We communicate the approved amount and any applicable adjustment before processing; taxes and gateway charges are not automatically treated as legally non-refundable.

After a refund is initiated, allow an estimated 5–7 business days for the payment provider and bank to credit it. This is an estimate, not a guaranteed bank processing time. Contact support with your refund reference if the credit is delayed.

Access to refunded content is withdrawn. Any related referral commission may need reconciliation; referral participation does not remove a customer’s applicable consumer rights.